The 9/11 Memorial and Museum stands in remembrance of the September 11, 2001, terrorist attacks. It is located at the World Trade Center site in Lower Manhattan and is open to the public. The Memorial honors the nearly 3,000 people who died in the attacks, as well as those who risked their lives to save others. The Museum tells the story of the attacks, the aftermath, and how the world has changed since then.
Hours of Operation
The 9/11 Memorial and Museum is open 7 days a week from 7:30 a.m. to 8:30 p.m. The last entry is at 8:00 p.m. The Memorial and Museum are closed on Thanksgiving Day and Christmas Day.
Admission
Admission to the 9/11 Memorial and Museum is free for all visitors. However, advanced ticket reservations are required for all visitors, including those with Museum Memberships. Tickets can be reserved up to 30 days in advance. Reservations are available for the same day on a first-come, first-served basis.
Group Visits
Groups of 10 or more must make a reservation to visit the 9/11 Memorial and Museum. Groups of 10 to 25 people must make a reservation at least two weeks in advance. Groups of 26 or more must make a reservation at least four weeks in advance.
Visitor Services
The 9/11 Memorial and Museum offers a variety of visitor services to make your visit as enjoyable and meaningful as possible. Visitor Services staff are available to answer questions, provide directions, and assist with audio guides. Free audio guides are available in English, Spanish, French, German, Italian, Japanese, and Mandarin. The audio guide is narrated by actors Robert De Niro and Martin Sheen.
Accessibility
The 9/11 Memorial and Museum is committed to providing an accessible experience to all visitors. The Museum is wheelchair-accessible and has an elevator. Wheelchairs are available free of charge on a first-come, first-served basis. Sign language interpreters and assistive listening devices are available with advanced notice.
Rules and Regulations
To ensure the safety of visitors, staff, and volunteers, the 9/11 Memorial and Museum has a number of rules and regulations that must be followed. No weapons, food, or drinks are allowed in the Museum. All bags, backpacks, and other items must be checked. No photographs or video are allowed in certain areas of the Museum. All visitors must comply with security screening procedures.
Educational Programs
The 9/11 Memorial and Museum offers a variety of educational programs for students and teachers. Programs include guided tours, interactive exhibits, and workshops. Educational programs are available for students in grades 5-12. Teachers can also participate in professional development workshops. All educational programs are free of charge.
Tours and Programs
The 9/11 Memorial and Museum offers a variety of tours and programs to visitors. Guided tours are available for individuals and groups. Special programs include the Memorial and Museum After Hours Tour and the Museum Highlights Tour. All tours and programs must be booked in advance.
Memorial After Hours Tour
The Memorial After Hours Tour is a guided tour of the 9/11 Memorial and Museum. The tour takes place after regular museum hours and offers a unique opportunity to experience the Memorial and Museum in a more intimate setting. The tour lasts approximately 90 minutes and is limited to 15 people.
Museum Highlights Tour
The Museum Highlights Tour is a guided tour of the 9/11 Memorial and Museum. The tour takes visitors through the most important and moving exhibits of the Museum. The tour lasts approximately 90 minutes and is limited to 15 people.
Museum Store
The 9/11 Memorial and Museum Store offers a variety of items that commemorate the events of September 11, 2001. Items include books, clothing, jewelry, artwork, and collectibles. All proceeds from the store support the 9/11 Memorial and Museum.
