Saks Off Fifth Returns
Saks Off Fifth is a retail chain offering discounted designer clothing and accessories. With stores located in Canada, the United States, and Europe, Saks Off Fifth is one of the most popular stores for shoppers looking for luxury items at a discount. The store is known for its great deals, but what happens when you need to return something? Read on to learn more about Saks Off Fifth returns.
Return Policies
Saks Off Fifth offers a generous return policy for customers who are not satisfied with their purchase. Customers can return their item within 30 days of the original purchase date for a full refund. All returns must be accompanied by the original receipt and must be in their original condition, with all tags and packaging intact. If the item is not in its original condition, it may be subject to a restocking fee.
Return Process
The return process at Saks Off Fifth is simple and straightforward. Customers can return their items in-store or by mail. For in-store returns, customers should bring their item, the original receipt, and the credit card used to make the purchase. For mail returns, customers should include the original receipt and a return form, which can be printed from the Saks Off Fifth website. Customers should then mail their return to the address provided on the return form.
Exchanges
Saks Off Fifth also offers exchanges for customers who wish to exchange an item for a different size or color. Customers can exchange their item in-store or by mail. For in-store exchanges, customers should bring their item, the original receipt, and the credit card used to make the purchase. For mail exchanges, customers should include the original receipt and a return form, which can be printed from the Saks Off Fifth website. Customers should then mail their exchange to the address provided on the return form.
Return Shipping Fees
Saks Off Fifth does not cover the cost of return shipping for items returned by mail. Customers are responsible for covering the cost of return shipping. It is recommended that customers use a trackable shipping method, as Saks Off Fifth is not responsible for lost or stolen packages.
Refunds
Once Saks Off Fifth receives and processes a return or exchange, customers will receive a refund within 10 business days. Refunds will be issued to the original form of payment. If the original form of payment is not available, customers will receive a store credit.
Final Thoughts
Saks Off Fifth offers a generous return policy, making it easy for customers to return or exchange their items. Customers can return or exchange their items in-store or by mail, and will receive a refund within 10 business days. Customers are responsible for covering the cost of return shipping for items returned by mail.
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