Tickets for 9/11 Memorial and Museum are available for purchase online, over the phone, or at the museum’s ticketing desk. All tickets include access to the memorial and museum galleries, a guided tour, and an audio tour. Admission to the 9/11 Memorial and Museum is free for 9/11 victims’ families, active duty and retired members of the United States military, and first responders.
Types of Tickets
The 9/11 Memorial and Museum offers several different types of tickets, including:
- General Admission – This ticket provides access to the museum galleries, a guided tour, and an audio tour.
- Museum and Memorial Pass – This ticket includes access to both the museum and memorial sites, as well as a guided tour and audio tour.
- Special Event Tickets – Special events such as lectures and panel discussions are available with separate ticket purchases.
- Group Tickets – Group tickets are available for groups of 10 or more. These tickets include a guided tour and audio tour.
Purchase Tickets
Tickets for the 9/11 Memorial and Museum can be purchased online, over the phone, or at the museum’s ticketing desk. When purchasing tickets online, customers will be required to provide their name, email address, and credit card information. For tickets purchased over the phone, customers will need to provide their name, phone number, and credit card information.
Online Purchase
Tickets can be purchased online at 911memorial.org/visit/tickets. Customers will be asked to select the type of ticket they would like to purchase and enter their payment information. Once the purchase is complete, customers will receive a confirmation email with their tickets.
Phone Purchase
Tickets can also be purchased over the phone by calling the museum’s ticketing desk at (212) 266-5211. Customers will need to provide their name, phone number, and credit card information. Once the purchase is complete, customers will receive a confirmation email with their tickets.
Ticketing Desk Purchase
Tickets can be purchased in person at the museum’s ticketing desk. Customers will need to provide their name, email address, and credit card information. Once the purchase is complete, customers will receive their tickets.
Admission Policies
The 9/11 Memorial and Museum has several admission policies in place. All visitors must be at least 18 years of age and must present valid photo identification. No food or drinks are allowed in the museum. Cameras and video cameras are allowed, but may not be used to record audio or video. All bags must be checked before entering the museum. Visitors are not allowed to touch or lean on the memorial artifacts.
Conclusion
Tickets for the 9/11 Memorial and Museum can be purchased online, over the phone, or at the museum’s ticketing desk. All visitors must be at least 18 years of age and must present valid photo identification. No food or drinks are allowed in the museum, and all bags must be checked before entering. Visitors are not allowed to touch or lean on the memorial artifacts.
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